I JUST PLACED AN ORDER, WHEN WILL IT SHIP?
Please allow 3 - 7 business days of processing and production time for your order to ship out.
HOW LONG IS THE SHIPPING TIME?
Average transit times:
- United States: 5 - 15 Business Days
- Canada: 5 - 20 Business Days
- United Kingdom: 5 - 20 Business Days
- Australia: 5 - 20 Business Days
- Other countries: 8 - 40 Business Days
Please note that there may be circumstances out of our control that could cause shipping delays, such as natural disasters, holidays, weather conditions, etc. While most packages arrive on time, we cannot guarantee the exact delivery time as it is the responsibility of the shipping company.
WILL I RECEIVE A TRACKING NUMBER?
Yes, we provide tracking for every order. You will receive the tracking information once your product is shipped. If you need help tracking your order, you can visit https://shipblend.com/apps/17TRACK
CAN I CANCEL MY ORDER?
You can cancel your order with no penalty as long as you do so within 24 hours of creating it. If the item has already shipped, please email contact@shipblend.com with the subject line "CANCEL."
I HAVE ENTERED AN INCORRECT ADDRESS!
If you have entered an incorrect address, please reply to your order confirmation email with the correct information. You can also notify us immediately via email at contact@shipblend.com. If the address is incorrect, we can make the correction within 24 hours.
MY ITEM ARRIVED DAMAGED
While we ship every item with extra padding, there is still a small chance (around 1 in 1000) of products arriving damaged due to mail service mistreatment. If this happens, please contact us with the following information:
- Your order number.
- A picture of the damaged product.
Once received, we'll be happy to send you a replacement free of charge.
I HAVE A QUESTION THAT WASN'T ANSWERED, CAN YOU PLEASE HELP?
If we haven't managed to answer your question, please feel free to contact us. We will do our best to reply within 24 hours.